Buying a new Raytech Shaw machine is problematic. Westerngems seems only able to respond when buying expensive replacement parts, but I assume they will make a custom order for a new one if you are willing to wait. Very little available in US hand held machines, but some nice foreign ones are available. My advice would be to buy a used mast machine with a good reputation for servicing. Most rough gem dealers are honest and reliable. I wouldn’t go thru the social media sites but go directly to the various web sites.