Forums Faceting Machines Purchasing New From Ultratec Reply To: Purchasing New From Ultratec

#9770

omeganeko
Participant
@omeganeko

Dan,

Purchasing through a rep (I am one) is useful for the following reasons.
1. Instead of paying on the website with your credit card, UT will usually wait until a couple weeks before shipping to ask for your payment info.
2. The UT folks need to be focused on building machines. Reps serve as customer support for their customers, allowing the engineers to do what they do best and get your machine to you ASAP.
3. A good rep will provide support to you as you get to know your new machine. The guys at UT are super helpful as well, but we don’t want to take them away from the assembly floor.

Cheers,
Adam