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I have to give a big shout out to Cindy Hine. She recently repaired and re-aligned my GemMaster Fac-Ette faceting machine and the results are fantastic. I had messed with my machine settings way too much and had finally broken it to where it was unusable. Even before I broke it, faceting a stone had become a tremendous chore. Now I look forward to cutting most every day. The machine works like a charm making faceting a pleasure again. She also gave me several helpful tips regarding routine machine maintenance. (With photos to boot). I can’t thank her enough. I keep my machine south of the border so it was a burden to travel back to the states to ship it to her. I let her know my situation. She turned it around in two days then FedExed it back—and this was over the Thanksgiving holiday. What tremendous service!!! Great communication too during the entire process. If you have a Facette in need of alignment or repair I highly recommend her. She is an absolute pleasure to work with and very knowledgeable about all aspects of the Fac-Ette. Here is her contact info:
cindyhine@precisionfaceting.com
Jeff
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