Forums General Discussion Graves Company?

17 replies, 15 voices Last updated by  mike1187 2 weeks, 2 days ago
Viewing 3 posts - 16 through 18 (of 18 total)
  • Author
    Posts
  • #5304

    Rick_Brooker
    Participant
    @Rick_Brooker

    I put in an online order last week and it was shipped the next day. No problems.

    #5349

    jasonking
    Participant
    @jasonking

    Im not bashing but they treated my like crap and almost two years later still have not received the replacement. I called left emails i was ignored still beimg ignored.

    #5403

    mike1187
    Participant
    @Mike1187

    As a quick update here, I share a similar disappointing experience recently. I placed an order in early February, and waited several weeks for a package…

    When it didn’t arrive, I sent them an E-Mail, and it got bounced back by the server. So I tried to send an E-Mail to a second e-mail address I found, and it too was returned as un-deliverable. I tried calling MANY times and always got a message telling me the voicemail was full and to hang up.

    Then about a month or so after I placed my order, I did finally receive a partial order. They were kind enough to charge me the full shipping charges on this first partial order even though these items would have easily fit inside the package for my full order. The packing slip said the remainder of the order will be shipped free (I’m ok with that), but I still don’t know if/when the rest of my order will ever be shipped.

    I suspect that if they have your items in-stock and they are in a good mood, you may get your order fairly quickly… but if they don’t have your item in stock, or change their mind about selling your items, your order just goes into a black hole somewhere.

    I’m still hopeful that someday the rest of my order will be shipped, but I can’t say that I’d order from them again.

Viewing 3 posts - 16 through 18 (of 18 total)

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