Forums Faceting Machines Purchasing New From Ultratec

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9 replies, 7 voices Last updated by omeganeko 4 months ago
Viewing 10 posts - 1 through 10 (of 10 total)
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  • #8095

    Dayton Maurer
    Participant
    @GEMSTATS

    I just bought a new faceting machine from Ultratecs website. I was told they would send me a tracking number when the machine is shipped but does anyone know how long it usually takes to ship the machine?

    Thanks!

    #8096

    mirka
    Participant
    @Mirka

    Pre-covid, it was 6-8 weeks. During early covid I had a new one arrive at 8 weeks. They are super friendly. It’s all manufactured on site. Just give them a call and ask.

    #8097

    Dayton Maurer
    Participant
    @GEMSTATS

    Ah good to know lots of time to accumulate all the other items needed for a new setup!

    #8431

    Dayton Maurer
    Participant
    @GEMSTATS

    ended up receiving the machine after 3.5 Months. It works like a dream and was worth the wait

    #8432

    libram11
    Participant
    @libram11

    mine took about 5 months

    #8434

    Dan
    Participant
    @Dan

    I know there are people out there who are sales representatives of Ultra-tec selling the machines. Did you know of any pros/cons of buying directly from the website as opposed to a sales rep? TIA

    • This reply was modified 9 months, 4 weeks ago by Dan.
    #8436

    Dezell_Stonecutter
    Participant
    @Dezell_Stonecutter

    Dayton- The current quoted lead time is 12 weeks. Many variables may affect this. The last few few machines I have sold were shipped in the 12-13 week time frame. Faceters Paradise has 10 machines in order at any one time, so we are able many times to get a machine delivered faster. If you make it to Tucson come visit!!
    David
    520-907-5527

    #8445

    Dayton Maurer
    Participant
    @GEMSTATS

    the biggest pros I could see was tax related. I have yet to encounter any cons

    #9489

    gemmakermz
    Participant
    @gemmakermz

    the wait is worth it no matter how long. many machine are going by the way of the dino’s but this family is keeping theirs going by generations. just heard facetron now no longer. hopefully that won’t happen to ultra tec.
    and when you have an ultra tec you have the best out there. my 1974 V2 is still teaching new faceter as well as my V5.

    gemmakermz@cs.com mike zinski

    #9770

    omeganeko
    Participant
    @omeganeko

    Dan,

    Purchasing through a rep (I am one) is useful for the following reasons.
    1. Instead of paying on the website with your credit card, UT will usually wait until a couple weeks before shipping to ask for your payment info.
    2. The UT folks need to be focused on building machines. Reps serve as customer support for their customers, allowing the engineers to do what they do best and get your machine to you ASAP.
    3. A good rep will provide support to you as you get to know your new machine. The guys at UT are super helpful as well, but we don’t want to take them away from the assembly floor.

    Cheers,
    Adam

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